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Czech Airlines


1,510 reviews
Headquarters: Jana Kaspara 1069/1, Prague 16008 Czech Republic 011 420 239 007 007 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,510 Reviews from our TripAdvisor Community

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1,510 reviews from our community

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Showing 549: English reviews
New York City, New York
Level 5 Contributor
86 reviews
31 helpful votes
Reviewed yesterday
NEW

I booked flight from Milan to Catania using CC points. The trip took us through Prague. I don't really have a complaint per say but I couldn't reach the airline or access my reservation online. I was unable to pay for my bags ahead of time etc. * That being said, turns out it was due to how I paid...

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Domestic Economy Milan - Catania

Helpful?
Thank NYTraveller2
Chesterfield, United Kingdom
Level 3 Contributor
18 reviews
12 helpful votes
Reviewed 2 days ago
NEW
via mobile

After reading some reviews was dreading the trip to Prague, but what a surprise, flight left a little late but that was due to late passengers, made time up during flight, staff very friendly, regular updates from pilot which you rarely get with some of the well known companies, food and drinks offered and not too expensive, trip back to...

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Europe Economy Birmingham - Prague

Helpful?
Thank suzie46
1 review
Reviewed 3 days ago
NEW
via mobile

Rude staff. Unfair treatment. Flight Milan-Prague 16/8/2018 9.20 am At the gate I’m told I have a economy light ticket and I cannot bring a cabin suitcase+ laptop bag with me on the plane. At the same time, a guy in the second line in my same situation was let go with two items after 10seconds of arguing. When I...

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Europe Economy Milan - Prague

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Thank Pietro T
Moscow, Russia
Level 5 Contributor
49 reviews
25 helpful votes
Reviewed 4 days ago
NEW

We flew from Moscow to Prague via Karlovy Vary. We landed there. Got rid of a half of passangers and their lagage. And flew to Prague. So we waited 30 min in KV and and flew additional15 min to Prague. Without any previously anoncement....

Europe Economy Moscow - Prague
Helpful?
Thank Mikhail S
Ceska Skalice, Czech Republic
2 reviews
Reviewed 5 days ago
NEW

terrible exprience, one-hour long flight and one and half hour delay.. which is something you dont expect on busy route like thsi.. became quite a rule in pike season for all their flights..PRG airport apparently services more flights than it can take care of with suitable quality

Europe Economy Prague - Paris
Helpful?
Thank gargalikjakub
France
Level 6 Contributor
348 reviews
118 helpful votes
Reviewed 6 days ago
NEW

CSA lost our luggages 2 times in 2 weeks during flights. No possibilities to reach their service on phone before 9 am and after 6pm during the week....and week-end? Nothing!!!! Closed and you can go to hell! A shame!

Europe Economy Prague - Paris
Helpful?
Thank Traveller8071
Copenhagen, Denmark
1 review
1 helpful vote
Reviewed 1 week ago

It quickly became apparent something was wrong. Our plane showed up with no livery, and not even sporting CZA colors. When we came in, it was hot and sweaty inside the cabin, and because of a delay we were forced to sit in the plane and sweat for half an hour. When we finally took off, they had the audacity...

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Europe Economy Copenhagen - Prague

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1 Thank christiancal
Inverness, United Kingdom
2 reviews
Reviewed 1 week ago via mobile

Departed almost 2 hours late on an hour and a half long flight from Prague to Amsterdam causing me to miss my connecting flight resulting in a lot of inconvenience missing work etc... apart from that the company is just very poor in general. Avoid at all costs

Europe Economy Prague - Amsterdam
Helpful?
Thank DannyStewart1995
Level 4 Contributor
28 reviews
4 helpful votes
Reviewed 1 week ago via mobile

We chose Czech Airlines due to the fact that they offered the best prices and timetables going to Prague. Flying from Cph it was a very small plane (the kind where there is only one exit, at the back of the plane) and there was some turbulence which is far more noticeable in such a small plane. But the staff...

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Europe Economy Copenhagen - Prague

Helpful?
Thank Charlotte A
Level 4 Contributor
29 reviews
9 helpful votes
Reviewed 2 weeks ago

I used to be a CSA frequent flier so I remember better times:) We had a typical budget (paid) service on board, which was not a surprise. On the way home, there was no way to check-in online, no automat for check-in at the airport (do not bother to look, we checked everywhere) so we had to queue for about...

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Europe Economy Prague - Rome

Helpful?
Thank Lucie P
See travel tips for airlines
“avoid it and pay more for better airline”
gargalikjakub, 13 Aug 2018 | Read review
“Buy business class seats, because the economy seats have little to no legroom.”
christiancal, 9 Aug 2018 | Read review
“Check whether you cabin bag will be put in the hold and so out of your control.”
timf859, 27 Jul 2018 | Read review
“Enroll for the Sky Program, which includes more airlines and you can collect miles and get benefit later from it.”
871marikak, 24 Jul 2018 | Read review
“You will likely have to pay many euros more for your flight at the airport, after they weigh your luggage. Be aware of this.”
dadams922, 21 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Czech Airlines
Based at Václav Havel Airport Prague (PRG), Czech Airlines (OK) is the national airline of the Czech Republic. It operates non-stop flights to more than 90 destinations in about 50 countries. Its destinations include points within the Czech Republic, as well as airports across Europe and in the Middle East and Asia. Karlovy Vary Airport (KLV) and Leoš Janáček Airport Ostrava (OSR) are the airline's focus cities. Czech Airlines' aircraft are configured with a two-cabin configuration, featuring Business Class and Economy Class cabins. The carrier is part of the SkyTeam alliance.
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