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Czech Airlines


1,799 reviews
Headquarters: Jana Kaspara 1069/1, Prague 16008 Czech Republic 011 420 239 007 007 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,799 Reviews from our TripAdvisor Community

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1,799 reviews from our community

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Showing 663: English reviews
Bucharest, Romania
Level 4 Contributor
39 reviews
2 helpful votes
Reviewed 5 days ago
NEW

The staff is very silent. They do not speak more than strictly necessary. I appreciated this a lot, as usually one passenger is bombarded with a lot of speech that is not necessary.

Date of travel: September 2018
Europe Economy Bucharest - Prague
Helpful?
Thank raluca2016
2 reviews
1 helpful vote
Reviewed 5 days ago
NEW

Absolutely terrible experience. Paid >300 EUR for a roundtrip ticket within EU. Flights were delayed and transfer of luggage in Prague was handled in the worst possible way, which resulted in my checked in luggage being lost on BOTH WAYS. Had to go through a small circle of hell while contacting ground staff in Bucharest numerous times, as no updates...

Date of travel: December 2018
More 
Europe Economy Amsterdam - Bucharest

Helpful?
Thank viktorevg
Seaford, United Kingdom
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago

I was very impressed with the airline. I prefer smaller, rather than larger planes, and this was perfect. The takeoff & landing procedure was excellent.

Date of travel: December 2018
Europe Economy London - Prague
Helpful?
Thank Linda G
Brisbane, Australia
Level 4 Contributor
23 reviews
5 helpful votes
Reviewed 1 week ago via mobile

We were surprised to see how small the plane was but the flight was great. The service was first-rate and everything was done in a smooth and timely fashion. We would not hesitate travelling with this airline again.

Date of travel: December 2018
Europe Business Class Prague - Budapest
Helpful?
Thank dt2dd
Level 2 Contributor
5 reviews
Reviewed 1 week ago

The plane was so small and I was expecting some sandwich atleast because I paid like 130 EURO for 1 hour and 50 minutes flight. TAROM from Bucharest to Prague atleast gave me a sandwich and a drink and Czech Airlines wants u to pay for everything even tho u pay such amount of money...

Date of travel: February 2018
Europe Economy Prague - Bucharest
Helpful?
Thank Ventsislav N
Level 5 Contributor
63 reviews
18 helpful votes
Reviewed 1 week ago

it was the best ever landing, on Funchal airport - fifth mostly dangerous airport worldwide. bravo to the Captain , im very proud about his skills and professionalism, and the Captain was from Poland.

Date of travel: December 2018
Europe Economy Warsaw - Funchal
Helpful?
Thank Marina V
Brussels, Belgium
Level 4 Contributor
43 reviews
6 helpful votes
Reviewed 1 week ago via mobile

Although flight was delayed by 1 hour the crew tried to efficiently make it as best as possible. Plane seemed new do seats were really good

Date of travel: January 2019
Europe Economy Brussels - Prague
Helpful?
1 Thank Mactreno1
1 review
Reviewed 2 weeks ago via mobile

Plane was delayed about an hour without any explanation. Staff is uncoordinated and not very skilled (a portion of them seem to be university student in for a quick buck). Really disappointing. Fully booked and packed, uncomfortable seats and staff who seem to have prefrontal cortex syndrome.

Date of travel: January 2019
Europe Economy Prague - Madrid
Helpful?
Thank Birlibirloquecr... C
Glencoe, United Kingdom
Level 6 Contributor
325 reviews
113 helpful votes
Reviewed 2 weeks ago

Really pleased with Czech Airlines. A pleasant flight with friendly staff. The flight left 90 minutes late, which was a pain, but it was the fault of the airport rather than the operator. The food on board was really tasty and the Czech wines were a revelation. Very happy with this carrier and will happily use them again. Thanks to...

Date of travel: January 2019
More 
International Economy Prague - Dubai

Helpful?
Thank shaggyd0g1
Provincetown, Massachusetts
Level 6 Contributor
1,041 reviews
480 helpful votes
Reviewed 2 weeks ago

I did not have a good experience with them! After checking my bag and charging me 35 euro they informed me that my flight would probably be severely delayed. They explained that I would be either transferred to another airline or put up in Prague where I was to make my connection to Dusseldorf. They indicated that I would miss the connection....

Date of travel: October 2018
More 
Europe Economy Helsinki - Prague

Helpful?
Thank CATTSAR
See travel tips for airlines
“try to be first , because boarding was very chaotic”
877marinav, 9 Jan 2019 | Read review
“Use another airline”
CATTSAR, 5 Jan 2019 | Read review
“Do not ever use this airline!”
Safari823388, 23 Dec 2018 | Read review
“While most carriers allow 23 Kilos of checked baggage, this airline allows only 15!!!!! Be careful as their per kilo charge is awful.”
Quest639497, 17 Dec 2018 | Read review
“Don't fly with them!”
dnhbham, 17 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Czech Airlines
Based at Václav Havel Airport Prague (PRG), Czech Airlines (OK) is the national airline of the Czech Republic. It operates non-stop flights to more than 90 destinations in about 50 countries. Its destinations include points within the Czech Republic, as well as airports across Europe and in the Middle East and Asia. Karlovy Vary Airport (KLV) and Leoš Janáček Airport Ostrava (OSR) are the airline's focus cities. Czech Airlines' aircraft are configured with a two-cabin configuration, featuring Business Class and Economy Class cabins. The carrier is part of the SkyTeam alliance.
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