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Czech Airlines


1,665 reviews
Headquarters: Jana Kaspara 1069/1, Prague 16008 Czech Republic 011 420 239 007 007 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,665 Reviews from our TripAdvisor Community

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1,665 reviews from our community

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Showing 608: English reviews
Lisbon District, Portugal
Level 3 Contributor
21 reviews
9 helpful votes
Reviewed yesterday
NEW

Regular flight, polite staff. Departures and arrivals on time. No online check in allowed in one of the flights.

Europe Economy Lisbon - Prague
Helpful?
Thank ACHRodrigues
Hoersholm, Denmark
1 review
Reviewed 5 days ago
NEW

Traveled with flight 0K508 17.oct 17:45 - 2018 (booking SXBTPP) I was seated in 30E and my child aged 9 was seated on 30B after we checked in at the airport. So we had two strangers and the aisle between us. Check-in admitted they had a problem, but said they would write a note to the gate who would fix...

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Europe Economy Prague - Copenhagen

Helpful?
Thank B_Erichsen
Toronto
Level 5 Contributor
78 reviews
22 helpful votes
Reviewed 6 days ago
NEW

After reading the reviews I was sceptical. However, I figured I was leaving from the Czech Republic and using Czech Airlines, so.....what could go wrong? Check in was great. I even commented to the ticket agent that I was pleased with her professionalism and courteous manner. She said that she was from Amsterdam helping out and training employees (good!! It...

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Europe Economy Prague - Paris

Helpful?
Thank BeatriceToronto
pacific coast
Level 4 Contributor
19 reviews
22 helpful votes
Reviewed 1 week ago via mobile

My first leg of the flight from Frankfurt to Rostov through Prague was delayed without explanations and I was worried if I will make a connection. When arrived in Prague and check the flight information board I found that my next flight will take off in 10 minutes so I ran from Terminal 2 to Terminal 1. At the gate...

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Russia Economy Frankfurt - Rostov-on-Don

Helpful?
Thank galPacificCoast
2 reviews
Reviewed 1 week ago via mobile

Czech Republic airline did not keep us informed for flight that was delayed 3+ hrs. There were other passengers with us that we kept informed since we had internet service. When I went to the information desk in attempt to speak with a representative from the flight, no one was available but only the airport personnel. I cannot fathom not...

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Europe Economy Budapest - Prague

Helpful?
Thank Vicki P
1 review
Reviewed 2 weeks ago via mobile

Our flight from Prague to Odessa was more than 3 hours late. Nobody informed the passengers. No compensation was provided (they even didn’t respect EU regulations). On the top of this, their staff was completely unpleasant. I faced similar delays with Aeroflot or Lot they always handled the situation professionally. If you have to fly to Eastern Europe I would...

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Europe Economy Prague - Odessa

Helpful?
Thank Sébastien H
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

It’s 17:41. Our flight was supposed to depart at 17:35. Boarding hasn’t even started yet. No explanation. No apology. Same thing happened when we flew from Paris to Prague 💔😒😞😖😤

Europe Economy Prague - Paris
Helpful?
Thank Ndapandula Y
Richland, Washington
Level 6 Contributor
178 reviews
27 helpful votes
Reviewed 2 weeks ago via mobile

We recently flew from Paris to Prague on Czech Airlines and we really enjoyed the flight. The plane seemed to be more spacious than most of the United States airlines that we fly with. Great priced also I would definitely recommend them.

Europe Economy Paris - Prague
Helpful?
Thank DJSparks45
Houston, Texas
Level 5 Contributor
67 reviews
35 helpful votes
Reviewed 2 weeks ago

I read a bunch of reviews on this airline and was a bit apprehensive of booking the flight. We booked the early flight to avoid delays. We have no issues at all. Be aware that you do have to take a bus to the plane.

Europe Economy Prague - Budapest
Helpful?
Thank NoTourGuideNeeded
Surrey, Canada
Level 6 Contributor
127 reviews
57 helpful votes
Reviewed 2 weeks ago via mobile

At the gate, after priority passengers had boarded, it was announced the rest of us should all begin to board, so it was a bit chaotic. Not row by row or families with children first, just everyone rushing at once. This is the only flight I’ve been on where no water was offered, no tea or coffee. Not even a...

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Europe Economy Rome - Prague

Helpful?
Thank Maureen L
See travel tips for airlines
“I bought a “no frills” ticket. Bring your own food and water. On time!!! Czech Airlines is working hard to improve it’s reputation.”
BeatriceToronto, 17 Oct 2018 | Read review
“Do not take this flight ever!”
nikhileshg2018, 3 Oct 2018 | Read review
“fly with someone else”
Frog244, 2 Oct 2018 | Read review
“Extra legroom and priority boarding were not an option.”
867JacquelineR, 2 Oct 2018 | Read review
“Just ordinary low cost Airliner ! do not expect much ....”
joecU7436DU, 1 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Czech Airlines
Based at Václav Havel Airport Prague (PRG), Czech Airlines (OK) is the national airline of the Czech Republic. It operates non-stop flights to more than 90 destinations in about 50 countries. Its destinations include points within the Czech Republic, as well as airports across Europe and in the Middle East and Asia. Karlovy Vary Airport (KLV) and Leoš Janáček Airport Ostrava (OSR) are the airline's focus cities. Czech Airlines' aircraft are configured with a two-cabin configuration, featuring Business Class and Economy Class cabins. The carrier is part of the SkyTeam alliance.
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