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1,217 reviews
Headquarters: 40 rue d_Arcueil, 94150 Rungis France 011 33 892 70 22 22 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,217 Reviews from our TripAdvisor Community

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1,217 reviews from our community

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Showing 130: English reviews
Paris, France
Level 6 Contributor
654 reviews
180 helpful votes
Reviewed 1 week ago

I had to fly baclk home, because I was leaving from Paris to go on a family holiday trip to Mallorca. It was my first experience with Hop!, and my second time flying on a regional jet (the previous one was a Avro operated by Cityjet). I really enjoyed the flight, it was very smooth. The seats were confortable, and...

Europe Economy Newcastle upon Tyne - Paris

Thank Alexandre C
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
73 reviews
24 helpful votes
Reviewed 2 weeks ago

We had a good experience on this flight. The flight was on time. The staff were welcoming and professional. We were given a hot drink and a sandwich on board. The seats were wide and comfy, and there was plenty of leg room. We checked in using one on the self-service screens, and it was quick and easy to do.

Europe Economy Paris - Newcastle upon Tyne
Thank TravelLass82
Level 2 Contributor
6 reviews
Reviewed 3 weeks ago

I liked the friendly staff and the fact that the pilots were punctual. On the other hand, I had the mischance to sit on the exit row, so I couldn't keep my backpack (in which I had my laptop, my headphones, etc.) under the seat in front of me. Also, the folding table was so small, that I couldn't drink...

Domestic Economy Paris - Montpellier

Thank Roxana Nicoleta V
1 review
Reviewed 4 weeks ago via mobile

Me and my fiance took a flight from Wroclaw to CDG this weekend. I purchased extra insurance on the tickets because there was a chance we may have to leave a day early. We end up having to change the day of our flight. We go to the ticketing desk, and I ask to change our tickets to the day...

Europe Economy Wroclaw - Paris

Thank Jordan C
Lyon, France
Level 6 Contributor
339 reviews
77 helpful votes
Reviewed 13 October 2018 via mobile

1st the plane was postpone 20 min. Then there was only one bus instead of 2 to get to the plane. Then they had to load the hand luggage in the cargo. After landing all the same in reverse. Took almost 2h for a 39 minutes flight. And the comfort of the Bombardier is pretty poor compared to 737 or...

Domestic Economy Nice - Lyon

Thank quintnico
Korora, Australia
Level 3 Contributor
13 reviews
Reviewed 11 October 2018 via mobile

Pleasant ground and flight staff, plane on time (arrived early), baggage ready as soon as we entered the terminal. Have never had an easier or more pleasant domestic or international flight.

Europe Economy Prague - Lyon
Thank jamesfrancisdeagan
Childers, Australia
Level 6 Contributor
149 reviews
33 helpful votes
Reviewed 6 October 2018

Plane left and arrived on time. The small jet we travelled in was clean and the seats reasonable comfortable. Passengers were looked after by two cabin crew, who were efficient and friendly. I was impressed with the fact that we were given a free small snack and a coffee on this very short flight (British Airways- you might learn from...

Domestic Economy Caen - Lyon

Thank Gary_Childers
Level 4 Contributor
24 reviews
6 helpful votes
Reviewed 30 September 2018 via mobile

I’d recommend this company for a short flight in Europe any day over Air France. Budget airline but better in my option. The only negative part was you find out your gate number half hour before your flight. Other than that it’s definitely worth the price and service to fly with them.

Europe Economy Paris - Stuttgart
Thank scottm198
Quezon City, Philippines
Level 6 Contributor
208 reviews
98 helpful votes
Reviewed 20 September 2018

I flew business class and its not worth it. You do get a different meal from economy but thats it. Seat and legroom is the same they just leave the middle seat vacant so you can have extra space

Europe Economy Frankfurt - Paris
Thank davehwan
Brisbane, Australia
Level 5 Contributor
82 reviews
41 helpful votes
Reviewed 20 September 2018

This flight was to Toulouse from Prague via Lyon. The flight left Prague about 45minutes late. We were told nothing although we had a connection at Lyon to Toulouse. Our connection time was about 90 minutes. Once on board the flight was okay. We had booked these flights in May for September but were allocated the leftover centre seats for...

Europe Economy Prague - Toulouse

1 Thank Norma31
See travel tips for airlines
“We didn't have a good experience so don't know what to recommend.”
Norma31, 19 Sep 2018 | Read review
“Board early to get overhead locker space.”
j0hnhill, 31 Aug 2018 | Read review
“Book your flight as early as possible.”
Rumplestiltskinned, 21 Aug 2018 | Read review
“It's a relatively short trip, take it for what it is and you won't get disappointed!”
MrJonsey, 15 Aug 2018 | Read review
“If legrooms an issue for you, you might want to splurge a bit for business class.”
419sebastiana, 9 Aug 2018 | Read review
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About HOP!
HOP! (A5) is a French regional carrier that's owned by Air France (AF). The airline, which was founded in 2013, flies to about 50 destinations and has hubs at Charles de Gaulle Airport (CDG), Lyon-Saint Exupéry Airport (LYS) and Orly Airport (ORY). Destinations include more than 20 airports in France as well as points in Belgium, Croatia, Czech Republic, Germany, Hungary, Italy, the Netherlands, Norway, Slovenia, Spain, Sweden and the United Kingdom. Passengers can earn frequent flier miles through the KLM-Air France program Flying Blue.
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