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HOP!


1,043 reviews
Headquarters: 40 rue d_Arcueil, 94150 Rungis France 011 33 892 70 22 22 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,043 Reviews from our TripAdvisor Community

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1,043 reviews from our community

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Showing 113: English reviews
Level 6 Contributor
130 reviews
24 helpful votes
Reviewed yesterday
NEW

This was the last leg of a trip, operated by Hop!, from Paris to Frankfurt. The flight was on time, short (about 1 hour, although turbulent throughout most of it) and service was good. We were served a small snack on the flight. Overall, I was satisfied and would recommend Hop! For such short trips.

Europe Economy Paris - Frankfurt
Helpful?
Thank christene r
Level 6 Contributor
130 reviews
24 helpful votes
Reviewed yesterday
NEW

This flight was the first leg of a trip. I flew from Stuttgart to Paris, and the flight was operated by Hop!. Overall, it was a good experience, there were no delays in the departure, we were served a snack (with a drink) and arrived on time in Paris, going through little turbulence. Before departure, one of the power boxes...

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Europe Economy Stuttgart - Paris

Helpful?
Thank christene r
Level 2 Contributor
7 reviews
Reviewed 3 days ago
NEW

I have flown this stretch a few times and I find it to be more than satisfactory. Its a short flight so you don't need very much to upgrade or luxury add ons, at least not in my opinion. Sure the departure time is very early and for me not being a morning person thats a bit of a torture,...

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Europe Economy Gothenburg - Paris

Helpful?
Thank MrJonsey
Irun, Spain
Level 4 Contributor
16 reviews
11 helpful votes
Reviewed 1 week ago

We flew with Hop! to Paris from Bilbao and back, in order to connect with our flight to Tokyo. The flight was only an hour long, despite this we were offered a small breakfast (coffee/tea/water + pastry) and a sandwich on the way back. The airplane was in decent shape, clean, seats were small and cramped but again didn't bother...

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Europe Economy Bilbao - Paris

Helpful?
Thank Sebastian A
New Jersey
Level 6 Contributor
1,427 reviews
1,981 helpful votes
Reviewed 1 week ago

HOP! Seems to have an agreement with Air France as our flight was labeled under both airlines. Either way we took off on time and landed early. We boarded quickly and the plane was clean and comfortable.

Domestic Economy Nice - Paris
Helpful?
1 Thank CGin23
London, United Kingdom
Level 6 Contributor
149 reviews
36 helpful votes
Reviewed 4 weeks ago via mobile

OK service with no extras. But at least you’re taken to your destination without any trouble or delay. Exactly what you expect.

Domestic Economy Toulouse - Lyon
Helpful?
Thank Anna S
Alexandria, Virginia
Level 5 Contributor
53 reviews
15 helpful votes
Reviewed 5 weeks ago

While printing boarding passes, auto fill somehow kicked in and created two tickets under one name. The young, French terminal and gate attendant told my wife that it wasn't her problem to solve. She said it twice, actually. Luckily another staff member provided the exceptional service that saved the day. She helped call to correct the problem and eventually helped...

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Domestic Economy Caen - Nice

Helpful?
Thank Marc P
Bangkok, Thailand
Level 5 Contributor
70 reviews
27 helpful votes
Reviewed 13 July 2018

Both flights, on the way out and on the way back took off late, respectively by one hour and 45 minutes, the first one also experiencing passengers being held up in the plane at arrival due to an absence of staff to handle the gangway.

Domestic Economy Nice - Paris
Helpful?
Thank Alain T
rome
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 28 June 2018

refused boarding and then refused to refund my flight saying i did not arrive on time, after I arrived 4 hours before the flight. will never book with HOP ever again

Europe Economy Rome - Lyon
Helpful?
Thank niralon
Haguenau, France
Level 2 Contributor
9 reviews
6 helpful votes
Reviewed 27 June 2018

Very good experience! Confortable plane, very clean, enough space for the legs; friendly crew. Snack, hot and cold drinks.

Europe Economy Strasbourg - Amsterdam
Helpful?
Thank KBPatricia
See travel tips for airlines
“It's a relatively short trip, take it for what it is and you won't get disappointed!”
MrJonsey, 15 Aug 2018 | Read review
“If legrooms an issue for you, you might want to splurge a bit for business class.”
419sebastiana, 9 Aug 2018 | Read review
“Always a good idea to get to airport a little early if you have travel issues. Be pleasant and persistent if you get attitude.”
84marcp, 14 Jul 2018 | Read review
“Flying costs a lot more, but it allows more time in Lourdes. However, travel by TGV is simpler.”
M8276TFmariah, 6 May 2018 | Read review
“Make sure you look at the carry-on sizes allowance.”
CatDLN, 10 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About HOP!
HOP! (A5) is a French regional carrier that's owned by Air France (AF). The airline, which was founded in 2013, flies to about 50 destinations and has hubs at Charles de Gaulle Airport (CDG), Lyon-Saint Exupéry Airport (LYS) and Orly Airport (ORY). Destinations include more than 20 airports in France as well as points in Belgium, Croatia, Czech Republic, Germany, Hungary, Italy, the Netherlands, Norway, Slovenia, Spain, Sweden and the United Kingdom. Passengers can earn frequent flier miles through the KLM-Air France program Flying Blue.
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