We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines
airline-logo

Aeromar

Headquarters: Hangar #1 Zone D, Col. Federal, Mexico City Mexico 15620
00 52 18002376629
Website
Overview
3.03.0 of 5 bubbles460 reviews
Legroom3.5 of 5 bubbles
Seat comfort3.0 of 5 bubbles
In-flight entertainment (WiFi, TV, films)2.0 of 5 bubbles
Onboard Experience3.0 of 5 bubbles
Customer service3.5 of 5 bubbles
Value for money3.0 of 5 bubbles
Cleanliness4.0 of 5 bubbles
Check-in and boarding3.5 of 5 bubbles
Food and beverage3.0 of 5 bubbles
About Aeromar
Headquarters: Hangar #1 Zone D, Col. Federal, Mexico City Mexico 15620

Airline Summary

Aeromar (VW) is a Mexican airline that operates from a hub at Mexico City International Airport (MEX). Founded in 1987, the airline flies to more than 20 destinations across Mexico, including General Heriberto Jara International Airport (VER) in Veracruz, General Juan N. Álvarez International Airport (ACA) in Acapulco and Carlos Rovirosa Pérez International Airport (VSA) in Villahermosa. Aeromar also flies to McAllen/Miller International Airport (MFE) in McAllen, Texas. The carrier has codeshare agreements with United Airlines (UA) and Aeroméxico (AM). Travelers can also earn miles through United's MileagePlus frequent flier program.
Read more
460Reviews
92Photos
34Tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 120
  • 107
  • 38
  • 35
  • 160
Route
    • More
Cabin
Language
    • More
Selected filters
  • Filter
  • English
Popular mentions
Camilla T wrote a review Oct 2022
1 contribution
1.0 of 5 bubbles
Mexico City - Oaxaca
Domestic
Economy
Cancelled Flight 8 months ago, still no return
I've gotten a hold of customer service in March and they actually did say my return is being processed. Its been 8 months (my cancelled flight was scheduled in March) and they haven't refunded and have ignored my emails for the last 6 months.
Read more
Date of travel: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Rob Papafio wrote a review Sept 2022
1 contribution1 helpful vote
5.0 of 5 bubbles
Chetumal - Cancun
Domestic
Economy
Very nicely surprised by this great little airline
After reading a few reviews, I was fearing the worst for our short flight. We had to get to Cancun for a connecting flight back to Europe, so the stakes were very high. Aeromar was our only option to get from Chetumal in time for the international fligjt. I was travelling with…
Read more
Date of travel: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
or b wrote a review Sept 2022
1 contribution1 helpful vote
1.0 of 5 bubbles
Cancun - Havana
Caribbean
Economy
The worst
The worst worst airline I met. Appalling customer service, inaccessible website. They try to get money out of you for anything possible. My flight was canceled and moved to another day. I've been trying to get hold of them for two weeks and still they don't answer on any…
Read more
Date of travel: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Oscar O wrote a review Aug 2022
5 contributions1 helpful vote
1.0 of 5 bubbles
Mexico City - Guadalajara
Domestic
Economy
Worst airline
They changed our flights. To a different day and with layovers (when it was direct). Didn't work for me, asked for a refund to my card. After some hassling, agreed and said it takes 6 to 10 MONTHS and asked for my cc info. Laughable. Worst airline
Read more
Date of travel: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Marisela A wrote a review Jul 2022
5 contributions
5.0 of 5 bubbles
McAllen - Guadalajara
Mexico
Economy
Alonzo Vacation
We enjoyed our trip to Guadalajara this July. Our family was able to use our free flight voucher from last year. Our flight had been canceled but Aeromar honored our flight on a different airline and gave us vouchers for another flight free. We were still had to pay the taxes…
Read more
Date of travel: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
1
3
…
Showing results 6-10 of 174
Album Categories
All photosAll Traveller Photos
1 Helpful vote
Cabin Aeromar
Aeromar in Oaxaca Airport
…
Showing results 1-5 of 92
Kick_start_my_fart wrote a tip May 2022
1.0 of 5 bubbles
"Do not book this airline!"
Andy V wrote a tip Jan 2022
1.0 of 5 bubbles
"Fly a different airline."
Stephen C wrote a tip Mar 2020
4.0 of 5 bubbles
"Relax and enjoy they will get you to your destination."
Beckaboo_12 wrote a tip Feb 2020
5.0 of 5 bubbles
"There was no need to check in; our seats were assigned at time of purchase."
William V wrote a tip Dec 2019
2.0 of 5 bubbles
"Don't fly with them unless there are no other options."
…
Showing results 1-5 of 34
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Aeromar

Search flights

From:
To: