We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines
airline-logo

SereneAir

113 reviews
Headquarters: 13K, Moiz Centre, Islamabad Pakistan
Overview
2.0113 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
Headquarters: 13K, Moiz Centre, Islamabad Pakistan
113Reviews
38Photos
16Tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 20
  • 11
  • 8
  • 5
  • 69
Route
  • More
Cabin
Language
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Omar H wrote a review 6 Apr
1 contribution
Dubai - Lahore
International
Still waiting 9 hours for my flight to even open check in. Always choose something other than this terrible airline. If Serene airline is your only choice, it's better to not travel. These crooks just want to scam you for your money and give the worst experience you can imagine.
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Abdullah J wrote a review 5 Apr
1 contribution
Dubai - Islamabad
International
Never on time. Always flight delays. Very much disturbing. Never they give any notice to you that flight delay. When i reach Dubai airport with my family i found flight delayed and before going to airport i called them 100 times but no body picked my call.
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Kamil Q wrote a review Mar 2024
1 contribution
Islamabad - Dubai
International
Guys, don't use this airline me and my sister had a flight from Islamabad to DUBAI.Flight was at (3:30pm) but the flight delayed for 6 hours without informing us flight at (8:30pm) so we had to suffer on airport, at (7:15pm) airline staff informed us flight is further delayed to (1:30am) midnight, we decided to still wait and suffer more at the airport as my home was far from airport but at (12:00pm) we got updated by the airline management flight is cancelled we went home reached at (12:55am) we got a call flight is at (4:00am) we were tired and sick my sister started feeling nausea but we had to go back so we reached back airport at (2:00am) again did the boarding and immigration then waited for 2 hours to board then the 3hour flight 1 hour travel in taxi to home.There were aged people 70+, A Pregnant lady, 2 very young siblings, and most of the people were 50+ started arguing with the airline staff they kept on lying again and again they weren’t telling us the truth. It was the worst trip of my life. We had fatigue, exhausted, headache and anxiety due to suffering.
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Luqman R wrote a review Mar 2024
2 contributions
Islamabad - Dubai
International
It was my first experience to booked a flight for my brother from islamabd to dubai.Very bad management ,flight delayed and they don,t have a exect timing for take off.This flight is not good for old peoples and female.every time this flight delayed. Need to improve the services.
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Kashif A wrote a review Feb 2024
1 contribution
Sharjah - Peshawar
International
I dont care about the service. The flight is 3 hours late. I guess i am lucky it didnt get cancelled considering what other people have written. I dont know what exactly is going on. Dont they want to be reputable profitable company or what?
Read more
Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
This is garbage in the seats from last flight
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
Kamil Q wrote a tip Mar 2024
"Book some other airline but not SereneAir at all. "
avatar-image
SAEED A wrote a tip Feb 2024
"Make sure about the flight time"
avatar-image
amna s wrote a tip Jan 2024
"Its worse than PIA if thats even thinkable"
avatar-image
Mohammad Naveed K wrote a tip Dec 2023
"Don't rely for flight timing purposes as delays of 4-5 hours are common"
avatar-image
Shahzeb A wrote a tip Dec 2023
"Dont book this serene air . Worst airline"
PreviousNext
1234
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register SereneAir

Search flights

ReturnOne-WayMulti-city
Depart
Mon, 29/04
Return
Mon, 06/05
Travellers
1, Economy