We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Southern Airways Express


72 reviews
Headquarters: PO Box 10, Southaven, MS 901-672-7820 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

72 Reviews from our TripAdvisor Community

Write a Review

72 reviews from our community

Filter reviews by popular destinations:
All reviews Pittsburgh Dallas Baltimore Harrison Morgantown Memphis Hot Springs DuBois Lancaster Destin Jamestown Johnstown Altoona
Traveller rating
Cabin
  • (71)
  • (0)
  • (0)
  • (0)
Route
  • (70)
  • (1)
  • (0)
  • (0)
  • (0)
  • More
Language
Showing 71: English reviews
Palm Beach Gardens, United States
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

Look, in terms of aesthetics, you get what you pay for. The plane is by no means modern or new, and the pilot is young. However, the airport terminal is private and not apart of the regular airport system. I arrived 15 minutes before my flight, was greeted kindly, boarded with no issues, and had a very safe and enjoyable...

Date of travel: December 2018
More 
Domestic Economy West Palm Beach - Key West

Helpful?
Thank rjarrodp
Pennsylvania
Level 6 Contributor
142 reviews
95 helpful votes
Reviewed 5 days ago
NEW

The wife was going to fly in the afternoon. I called 2 hours before the flight and made sure they were on because I've heard of horror stories of their cancellations. I booked the flight. Began the drive to Lancaster and receive a cancellation shortly on the way. They would not refund the fare ("you can use it up to...

Date of travel: March 2018
More 
Domestic Economy Lancaster - Baltimore

Helpful?
Thank mahiman03
Jacksonville, Florida
1 review
Reviewed 2 weeks ago via mobile

I was surprised when I saw the airplane. It was a nine-seater. The pilots did a great job and I had a lot of fun. No bathroom, no snacks, but a great adventure. It was a beautiful flight!

Date of travel: December 2018
Domestic Economy Pittsburgh - Baltimore
Helpful?
Thank sueannesvaca
Level 1 Contributor
1 review
1 helpful vote
Reviewed 3 weeks ago

Could have walked there faster with all the delays, horrible customer service, cancellations...had it all with an extremely RUDE staff.

Date of travel: January 2018
Domestic Economy Pittsburgh - Altoona
Helpful?
1 Thank Dawn G
Titusville
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 4 weeks ago

This very affordable flight from Franklin to Pittsburgh is the perfect connecting flight that originates relatively close to my home and gets me to a larger airport to catch a flight to my final destinations. Not only that but this particular airport offers free parking which more than pays for the flight !

Date of travel: November 2018
Domestic Economy Franklin - Pittsburgh
Helpful?
Thank A5262ATscotts
DuBois
Level 5 Contributor
54 reviews
9 helpful votes
Reviewed 4 weeks ago via mobile

We flew to Pittsburgh from Dubois and back for $29 per person each way. We were away for a week. Couldn't have driven there and back and parked for a week for $126. So nice to fly home instead of driving after a long trip. All the staff and pilots were great.

Date of travel: August 2018
Domestic Economy DuBois - Pittsburgh
Helpful?
Thank DuBoisMoe
Harrison, Arkansas
Level 3 Contributor
23 reviews
3 helpful votes
Reviewed 4 weeks ago

Great flight and very affordable. On time in fact coming home got back a little early. You fly in into Dallas/Fort Worth but they will shuttle you to the main terminal.

Date of travel: August 2018
Domestic Economy Harrison - Dallas
Helpful?
Thank MikeWarr
Level 1 Contributor
3 reviews
Reviewed 13 December 2018

Good Airlines and cheap. DFW to MEM was less than $100.00 but I did just look and the price went up a little. Free parking at DFW because it goes out of a private terminal. The plane is small 9-14 seater and a single engine aircraft (Cessna Grand Caravan). But if you don't mind that you will be fine. Personally...

Date of travel: September 2018
More 
Domestic Economy Dallas - Memphis

Helpful?
Thank Michael L
Colorado
Level 6 Contributor
107 reviews
48 helpful votes
Reviewed 7 December 2018 via mobile

I should have believed the bad reviews about tardiness. Pilot not here, guy on the phone doesn’t know what’s going on. Crazy. These guys will not make it. No one knows what’s going on. Hopefully good pilots🙏🙏🙏

Date of travel: December 2018
Domestic Economy West Palm Beach - Key West
Helpful?
Thank RoboColorado
1 review
1 helpful vote
Reviewed 5 December 2018

I had to work at a football game in Morgantown in the afternoon. The earliest flight I caught was out of Baltimore at 9:20 in the morning. I got to the airport at 7 am. To my surprise, no one else from my flight had checked in yet. I was quite shocked. I checked two bags and it cost me...

Date of travel: November 2018
More 
Domestic Economy Baltimore - Morgantown

Helpful?
1 Thank hexagonrobber
See travel tips for airlines
“Be prepared if they cancel”
mahiman03, 13 Jan 2019 | Read review
“There is no choice for legroom--this plane had 4 seats..No food, no beverage, no comfort..just headache”
DawnG1326, 27 Dec 2018 | Read review
“Watch your weight. They assign seats based upon your weight. So if you are a heavy person like me, you would probably get the exit row.”
hexagonrobber, 4 Dec 2018 | Read review
“Use another airline.”
Flyer56875544776, 13 Nov 2018 | Read review
“Bring headphones can help reduce engine noise. Please arrive early or on time for flight.”
Kimberly834, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Southern Airways Express
Memphis, Tennessee-based Southern Airways Express (9X) is a commuter airline that flies to about 20 destinations in the Southern and Mid-Atlantic regions of the United States. It operates from hubs at Destin Executive Airport (DSI), Memphis International Airport (MEM), Pittsburgh International Airport (PIT) and Baltimore Washington International Airport (BWI). Its fleet consists of 14 Cessna 208 Caravan aircraft and nine Piper PA-31 Chieftains, each of which hold nine passengers. In 2016, Southern Airways Express acquired Sun Air Express (6G).
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

26 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (26)
Viewed
View from Window (8)
Viewed
Airline Lounge (1)
Viewed
Airport (1)
Viewed
Our fleet (1)
Viewed
Other (15)