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Southern Airways Express


51 reviews
Headquarters: PO Box 10, Southaven, MS 901-672-7820 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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51 Reviews from our TripAdvisor Community

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51 reviews from our community

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Showing 50: English reviews
Baltimore
Level 5 Contributor
44 reviews
31 helpful votes
Reviewed 1 week ago

But here goes, my daughter attends WVU, in Morgantown, WV. That's about a 3.5 hour OW trip by car from the Baltimore, MD area. So, at least a full day if we pick-up/drop-off the kid from home. No Amtrak service. Plenty of bus service. No "Major" airlines. However, there IS Southern Airways Express, who participates in the Federal Government's ESA...

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Domestic Economy Baltimore - Morgantown

Helpful?
Thank rrdude
Johnstown, Pennsylvania
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 weeks ago

Our flight was to leave at 5:30 am. They bumped us off the flight. They over booked. It is a 8 seater plane. How do you over book??? They said we can take the next flight at 10:45, oh wait, that flight will be an hour late. Turned into a 22 hour day until we got to our hotel. They...

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Domestic Economy Johnstown - San Diego

Helpful?
Thank herdman1
Warren, Pennsylvania
2 reviews
Reviewed 4 weeks ago via mobile

I always fly Bradford to Pittsburgh and vice versa when I fly to see my daughter in Texas. Could not drive to Pittsburgh for less and 45 min trip to Bradford beats a 3&1/2 to 4 hour drive to Pittsburgh!

Domestic Economy Bradford - Pittsburgh
Helpful?
Thank mkrantztaylor
Dallas, Texas
Level 3 Contributor
19 reviews
9 helpful votes
Reviewed 4 weeks ago

My family and I have flown this airline more than once, and always have a great experience! On time, professional and nice staff, small and nice plane!!!!

Domestic Economy Dallas - Harrison
Helpful?
Thank Barbara S
Baltimore, Maryland
Level 3 Contributor
17 reviews
8 helpful votes
Reviewed 4 weeks ago

Captain did a great job through the bad weather. Florence clouds made for a bumpy flight. Awesome little airline...

Domestic Economy Lancaster - Baltimore
Helpful?
Thank bvest2016
Chanhassen, Minnesota
Level 5 Contributor
56 reviews
17 helpful votes
Reviewed 4 weeks ago

I have flown with Southern Airways Express a few times now and even though there has been a few bumps due to issues beyond their control the customer service Russ and his crew in Hot Springs have given is always above and beyond awesome! I would recommend flying Southern Airways Express to everyone flying to Hot Springs, it is so...

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Domestic Economy Hot Springs - Dallas

Helpful?
Thank Kimberly834
Joplin, Missouri
Level 1 Contributor
3 reviews
Reviewed 5 weeks ago

The flight itself was fine, but was an hour late, which presented problems for the people I was meeting (and planned to pick me up). I have rarely been in a plane this small, though it was not crowded because there were only four passengers (and perhaps ten seats). The pilot and co-pilot were very personable, perhaps because there were...

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Domestic Economy Morgantown - Baltimore

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Thank PTMark99
Level 2 Contributor
5 reviews
5 helpful votes
Reviewed 6 September 2018

Flew over the long labor day weekend. Flight left DFW 1/2 hour earlier than usual due to weather issues which we beat! While waiting in Harrison, AR, the pilot came over to us and let us know that we would be leaving shortly. (again about 1/2 hour earlier) The free parking at both airports is a plus. It's a stress...

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Domestic Economy Dallas - Harrison

Helpful?
2 Thank Carol-Ann S
1 review
Reviewed 30 August 2018

I flew from Pittsburgh to Lancaster PA for $99 including taxes and fees. I could not drive there for that price.

Domestic Economy Pittsburgh - Lancaster
Helpful?
Thank Culture690168
Pittsburgh, Pennsylvania
Level 4 Contributor
28 reviews
13 helpful votes
Reviewed 11 August 2018 via mobile

I think my title says it all. It was an experience, not one I care to repeat. It was a propeller plane that was whipped about by the force of wind; it was hard to not get motion sickness. For a significant portion of the ride I thought I was going to vomit, and my stomach remained upset for some...

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Domestic Economy Pittsburgh - Lancaster

Helpful?
1 Thank SophisticatedPalate
See travel tips for airlines
“Bring headphones can help reduce engine noise. Please arrive early or on time for flight.”
Kimberly834, 18 Sep 2018 | Read review
“Book early, seat go fast.”
J2175HXcarols, 5 Sep 2018 | Read review
“Flights fill up quick- book early.”
Bamboo708, 18 Jul 2018 | Read review
“Avoid it and fly to Little Rock or Texarkana”
DKB863, 26 Apr 2018 | Read review
“Save your money”
afzaalj2018, 19 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Southern Airways Express
Memphis, Tennessee-based Southern Airways Express (9X) is a commuter airline that flies to about 20 destinations in the Southern and Mid-Atlantic regions of the United States. It operates from hubs at Destin Executive Airport (DSI), Memphis International Airport (MEM), Pittsburgh International Airport (PIT) and Baltimore Washington International Airport (BWI). Its fleet consists of 14 Cessna 208 Caravan aircraft and nine Piper PA-31 Chieftains, each of which hold nine passengers. In 2016, Southern Airways Express acquired Sun Air Express (6G).
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