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Southern Airways Express


42 reviews
Headquarters: PO Box 10, Southaven, MS 901-672-7820 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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42 Reviews from our TripAdvisor Community

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42 reviews from our community

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Showing 41: English reviews
Pittsburgh, Pennsylvania
Level 4 Contributor
28 reviews
11 helpful votes
Reviewed 1 week ago
NEW
via mobile

I think my title says it all. It was an experience, not one I care to repeat. It was a propeller plane that was whipped about by the force of wind; it was hard to not get motion sickness. For a significant portion of the ride I thought I was going to vomit, and my stomach remained upset for some...

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Domestic Economy Pittsburgh - Lancaster

Helpful?
Thank SophisticatedPalate
Memphis, Tennessee
Level 1 Contributor
4 reviews
Reviewed 2 weeks ago

I booked a flight from Memphis to Harrison for a Saturday morning arrival and Sunday evening return, so I could more easily visit my 95 year old great grandmother in Eureka Springs ahead of both mine and her upcoming birthdays. I also booked a hotel in Fayetteville AR to celebrate with friends. I received an email 18 hours before departure...

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Domestic Economy Memphis - Harrison

Helpful?
Thank hogmba2013
Yellville, Arkansas
Level 6 Contributor
126 reviews
10 helpful votes
Reviewed 4 weeks ago

The whole process was quite painless & simple. Everyone was polite & professional. The waiting area was okay & the plane itself was great. Loved being on a small plane again. The only downside- my luggage cover was torn in several places but luggage itself was okay. Appreciated being able drop plane side & pick up after. Everyone gets a...

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Domestic Economy Dallas - Harrison

Helpful?
Thank Bamboo708
Altoona, Pennsylvania
Level 4 Contributor
31 reviews
7 helpful votes
Reviewed 10 July 2018

The flights were on time. This was my sisters first time to fly. She is ready for more. The staff and pilots were friendly at both airports.

Domestic Economy Johnstown - Pittsburgh
Helpful?
Thank robert t
2 reviews
Reviewed 26 June 2018

It was a great experience with a good pilot. Some clouds and turbulence but was handled fine, and took off/landed right on time.

Domestic Economy Morgantown - Pittsburgh
Helpful?
Thank szea426
Level 3 Contributor
8 reviews
6 helpful votes
Reviewed 23 June 2018 via mobile

I was really nervous about flying on this aircraft because it was so small, but it turned out to be an okay flight. The only scary part was the turbulence, you felt every bump for sure. Although I personally wouldn’t take it again, I do recommend this airline. It gets you where you need to go!

Domestic Economy Hot Springs - Dallas
Helpful?
Thank paiges452
Krum, Texas
Level 4 Contributor
35 reviews
9 helpful votes
Reviewed 5 June 2018

This is a small plane like 8 seats.At first it was a little spooky but turned out to be far better than the big carriers.Seats are big & comfortable.Flies closer to the ground so you can sight see along the way.Very personal friendly service.Because it leaves from the general aviation terminal at DFW you can arrive at the airport 20...

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Domestic Economy Dallas - Memphis

Helpful?
Thank Danny M
Level 1 Contributor
2 reviews
1 helpful vote
Reviewed 26 May 2018

This flight uses the Signature Support Terminal in Memphis, and I can say it has been over 20 years since I have had such a pleasurable experience at an airport! After parking about 50 steps from the building in a *free* lot, I was greeted with a smile and ushered into a quiet lounge. The check-in procedure was quick, without...

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Domestic Economy Memphis - Destin

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1 Thank Brian S
New York City, New York
Level 2 Contributor
5 reviews
8 helpful votes
Reviewed 13 May 2018 via mobile

We regularly fly Southern Airways Express between BWI and Morgantown. Last year we experienced a number of flight cancellations due to a pilot shortage but has now been rectified and reliability is much improved. Look folks, this is a small commuter airline flying 8 seater Cessna Caravans. Evaluate it as such. And when so evaluated I think it provides excellent...

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Domestic Economy Morgantown - Baltimore

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3 Thank portwashguy
1 review
Reviewed 8 May 2018 via mobile

I flew Southern airways from el dorado Arkansas to DFW. Flight was nice for small plane. Landed on time. Unfortunately I did not know the difficulty getting from their terminal to the main terminal. We were on the ground for over 45 minutes before the shuttle arrived. Needless to say, everyone missed their flights. Obviously one needs 2 hour window...

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Domestic Economy El Dorado - Dallas

Helpful?
Thank Jim J
See travel tips for airlines
“Flights fill up quick- book early.”
Bamboo708, 18 Jul 2018 | Read review
“Avoid it and fly to Little Rock or Texarkana”
DKB863, 26 Apr 2018 | Read review
“Save your money”
afzaalj2018, 19 Apr 2018 | Read review
“It's small quarters, and it's a bumpy flight - but it gets you there!”
pammyca, 12 Apr 2018 | Read review
“Book early for a cheaper flight price. The plane is too small for movies or food service.”
129Roberta, 9 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Southern Airways Express
Memphis, Tennessee-based Southern Airways Express (9X) is a commuter airline that flies to about 20 destinations in the Southern and Mid-Atlantic regions of the United States. It operates from hubs at Destin Executive Airport (DSI), Memphis International Airport (MEM), Pittsburgh International Airport (PIT) and Baltimore Washington International Airport (BWI). Its fleet consists of 14 Cessna 208 Caravan aircraft and nine Piper PA-31 Chieftains, each of which hold nine passengers. In 2016, Southern Airways Express acquired Sun Air Express (6G).
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