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Air Antilles


46 Reviews
Headquarters: Airport Rochambeau, Matoury 97351 French Guiana +594 0890 648 648 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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46 Reviews from our TripAdvisor Community

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46 reviews from our community

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All reviews Pointe-a-Pitre Fort-de-France St. Lucia Santo Domingo San Juan Bridgetown Dominica St Martin / St Maarten
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Showing 10: English reviews
Huddersfield, United Kingdom
Level 6 Contributor
595 reviews
110 helpful votes
Reviewed 1 week ago

We booked online for our flight from Guadeloupe to St Lucia which was easy. The airline then cancelled our flight and rebooked us the following day which did not work for our international flight. We tried with difficulty to contact by email and phone to amend, and in the end our St Lucia hosts became involved in amending the flight...

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Caribbean Economy Pointe-a-Pitre - St. Lucia

Helpful?
Thank Madalyn H
Edmonton
Level 5 Contributor
84 reviews
34 helpful votes
Reviewed 2 weeks ago

We have already had some difficulties with this airline stretching back to Oct when they arbitrarily moved a flight to one day later (thereby causing us to miss a connecting flight and the start of a tour ... but don't get me started). We decided to get to the airport early (after checking that the flight was leaving on time)...

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Caribbean Economy Pointe-a-Pitre - St. Lucia

Helpful?
Thank magpie52
Chemainus, Canada
Level 2 Contributor
9 reviews
8 helpful votes
Reviewed 3 weeks ago

There is no customer service for this airline. None. We needed to change our flight date and there appears to be no option to do this on line. Repeated emails and facebook messages from us were totally ignored. We tried phoning from our cruise ship and never got a line that worked so in the end we bought new tickets...

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Caribbean Economy Fort-de-France - St Martin / St Maarten

Helpful?
Thank lizd461
Level 3 Contributor
9 reviews
9 helpful votes
Reviewed 30 December 2017

First of all that D3 terminal is filthy, and if it is under construction why is it not shut down? Second the flight got delayed 3 times in one hour how is the even possible when the plane was on the tarmac? Oh right the pilots and crew arrived all in smiles and in slow motion 3 hours late and...

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Caribbean Economy San Juan - St Martin / St Maarten

Helpful?
1 Thank loycj
Christ Church Parish, Barbados
Level 2 Contributor
4 reviews
1 helpful vote
Reviewed 3 November 2017

I did read the reviews on this airline and was quite worried, to be honest, our flight was on time both ways, the flight attendant was quite pleasant and we had no issues at all, it was a lot cheaper and way better service than both Caribbean Airlines and Liat, which were the only other options to travel the Caribbean...

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Caribbean Economy Bridgetown - Pointe-a-Pitre

Helpful?
Thank colette h
2 reviews
Reviewed 29 October 2017 via mobile

We flow 2 return flights from FDF with Air Antilles, to BGI and back, and to Guadeloupe. Both flights were on time and all went smoothly. Stuff was nice and there was nothing bothering during the flights

Caribbean Economy Fort-de-France - Bridgetown
Helpful?
Thank mikkok400
Germany
Level 4 Contributor
47 reviews
40 helpful votes
Reviewed 18 August 2017 via mobile

Even though this airline is based in the European Union there was now way we could get a refund after a flight cancelled just 24 hours before Departure. we actually had to take a Ferry to our final destination. No Hotline, no answer to emails. Never again!

Caribbean Economy Fort-de-France - Dominica
Helpful?
4 Thank Panic_in_Detroit
Srebarna, Bulgaria
Level 3 Contributor
6 reviews
10 helpful votes
Reviewed 3 May 2017

We booked return flights from Barbados to Martinique, shortly before the outbound flight was due Antilles cancelled it. Then they told us that they could not give us a refund until after the date of the return flight. We had to book another outgoing flight with a different airline at considerable cost to us as we had already payed for...

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Caribbean Economy Bridgetown - Fort-de-France

Helpful?
8 Thank PelicanSrebarna
Bern, Switzerland
Level 6 Contributor
169 reviews
72 helpful votes
Reviewed 1 April 2017

Air Antilles is a small airline. We flew from Santo Domingo (Dominican Republic) to Pointe-à-Pitre (Guadeloupe). The plane was an ATR 600-42. It seemed to be well maintained and safe. The boarding process was somewhat unclear but it's not clear whether this was due to ground staff or the airline. We arrived ahead of schedule, the flight was comfortable and...

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Caribbean Economy Santo Domingo - Pointe-a-Pitre

Helpful?
4 Thank Pascal D
1 review
7 helpful votes
Reviewed 17 March 2017 via mobile

We bought 3 direct flights/ non stop- roundtrip from San Juan( PR) to PTP Gwada- this airline put fake flight schedules online.Once You buy it, they changed the schedules ( everything by emails) than on your departure date at airport: You find out, your flight bought- has 3 takes off and 3 landings. The flight attendant said we are lucky...

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Caribbean Economy San Juan - Pointe-a-Pitre

Helpful?
7 Thank Nathalie H
See travel tips for airlines
“Avoid at all costs”
lizd461, 24 Jan 2018 | Read review
“Stay Away from this airlines.”
loycj, 30 Dec 2017 | Read review
“N'y allez pas.”
augustef2018, 2 Jan 2018 | Read review
“!!!!!!!!!!!!!!!!”
pascaleo815, 27 Dec 2017 | Read review
“Éviter cette compagnie”
ludon296, 24 Dec 2017 | Read review
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