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Air Antilles


55 Reviews
Headquarters: Airport Rochambeau, Matoury 97351 French Guiana +594 0890 648 648 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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55 Reviews from our TripAdvisor Community

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55 reviews from our community

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All reviews Pointe-a-Pitre Fort-de-France St. Barthelemy Santo Domingo St. Lucia San Juan Bridgetown St Martin / St Maarten Dominica
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Showing 14: English reviews
Level 2 Contributor
4 reviews
Reviewed 6 days ago
NEW
via mobile

I‘d really recommand to not fligh with this airline. Their customer service is horrorbile, they are lying and changing informations every time you ask. Our luggage was not in the plane for weight reasons, no informations nothing. They said it will take up to 7 days.

Caribbean Economy Santo Domingo - Pointe-a-Pitre
Helpful?
Thank michael m
Quebec City, Canada
Level 1 Contributor
4 reviews
Reviewed 2 weeks ago

When they cancelled our flight,they put us on the previous one (3S 730),leaving from Pointe à Pitre half an hour BEFORE our arrival ( on time ) from Montréal. The planes beeing very small,I had to rebook and pay for a flight the following day in order to be sure to get there. I also had to change my hotel...

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Caribbean Economy Pointe-a-Pitre - St. Barthelemy

Helpful?
Thank orion_556
St. Barthelemy
Level 5 Contributor
96 reviews
24 helpful votes
Reviewed 3 weeks ago

For years, I've traveled the US for work and the world for enlightenment. Air Antilles is by far THE WORST airline - worse than any discount airline - I've ever flown. They were egregiously negligent by not making passengers aware at any point prior to landing, that they would not be loading checked luggage. Upon arriving at our destination, there...

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Caribbean Economy Pointe-a-Pitre - St. Barthelemy

Helpful?
Thank always_come_home
Level 1 Contributor
3 reviews
Reviewed 22 March 2018

I flew Air Antilles from San Juan to St Martin and then from St Martin to San Juan on the trip home and both times, the flight was an hour late leaving. It wasn't a big deal going to St Martin since this was my last leg but the delay on the trip home caused me to miss my connecting...

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Caribbean Economy San Juan - St Martin / St Maarten

Helpful?
Thank Michael H
Huddersfield, United Kingdom
Level 6 Contributor
681 reviews
132 helpful votes
Reviewed 13 February 2018

We booked online for our flight from Guadeloupe to St Lucia which was easy. The airline then cancelled our flight and rebooked us the following day which did not work for our international flight. We tried with difficulty to contact by email and phone to amend, and in the end our St Lucia hosts became involved in amending the flight...

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Caribbean Economy Pointe-a-Pitre - St. Lucia

Helpful?
Thank Madalyn H
Edmonton
Level 5 Contributor
84 reviews
34 helpful votes
Reviewed 31 January 2018

We have already had some difficulties with this airline stretching back to Oct when they arbitrarily moved a flight to one day later (thereby causing us to miss a connecting flight and the start of a tour ... but don't get me started). We decided to get to the airport early (after checking that the flight was leaving on time)...

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Caribbean Economy Pointe-a-Pitre - St. Lucia

Helpful?
Thank magpie52
Chemainus, Canada
Level 2 Contributor
9 reviews
10 helpful votes
Reviewed 24 January 2018

There is no customer service for this airline. None. We needed to change our flight date and there appears to be no option to do this on line. Repeated emails and facebook messages from us were totally ignored. We tried phoning from our cruise ship and never got a line that worked so in the end we bought new tickets...

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Caribbean Economy Fort-de-France - St Martin / St Maarten

Helpful?
2 Thank lizd461
Level 3 Contributor
10 reviews
10 helpful votes
Reviewed 30 December 2017

First of all that D3 terminal is filthy, and if it is under construction why is it not shut down? Second the flight got delayed 3 times in one hour how is the even possible when the plane was on the tarmac? Oh right the pilots and crew arrived all in smiles and in slow motion 3 hours late and...

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Caribbean Economy San Juan - St Martin / St Maarten

Helpful?
2 Thank loycj
Christ Church Parish, Barbados
Level 2 Contributor
4 reviews
1 helpful vote
Reviewed 3 November 2017

I did read the reviews on this airline and was quite worried, to be honest, our flight was on time both ways, the flight attendant was quite pleasant and we had no issues at all, it was a lot cheaper and way better service than both Caribbean Airlines and Liat, which were the only other options to travel the Caribbean...

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Caribbean Economy Bridgetown - Pointe-a-Pitre

Helpful?
Thank colette h
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 29 October 2017 via mobile

We flow 2 return flights from FDF with Air Antilles, to BGI and back, and to Guadeloupe. Both flights were on time and all went smoothly. Stuff was nice and there was nothing bothering during the flights

Caribbean Economy Fort-de-France - Bridgetown
Helpful?
Thank mikkok400
See travel tips for airlines
“Don't fly from Pointe à Pitre,go by boat from St-Martin.You will get your luggage and it is cheaper.”
orion_556, 10 Apr 2018 | Read review
“Choose another airline”
always_come_home, 1 Apr 2018 | Read review
“Avoid at all costs”
lizd461, 24 Jan 2018 | Read review
“Stay Away from this airlines.”
loycj, 30 Dec 2017 | Read review
“Patience et Espérance”
Luc_97150, 16 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
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