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Israir


238 reviews
Headquarters: 23 Ben Yehuda Street, Tel Aviv 63806 Israel 011 972 3-510-9589 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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238 Reviews from our TripAdvisor Community

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238 reviews from our community

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Showing 95: English reviews
Aschaffenburg, Germany
Level 6 Contributor
374 reviews
44 helpful votes
Reviewed 2 weeks ago via mobile

Easy and fast flight to Tel Aviv but if you’re foreigner take some extra time for a long security check with many questions.

Date of travel: December 2018
Domestic Economy Eilat - Tel Aviv
Helpful?
Thank joehiroth
Jerusalem,Israel
Level 3 Contributor
17 reviews
8 helpful votes
Reviewed 11 December 2018

A month ago I booked a holiday package to Eilat with Israir to include flights. One hour before the flight was due to depart I asked the man in charge of security at the airport why the flight was not listed on the indicator board. He said it had been cancelled. He very kindly asked one of his staff to...

Date of travel: November 2018
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Domestic Economy Tel Aviv - Eilat

Helpful?
Thank Disappointed061
Jerusalem, Israel
Level 5 Contributor
35 reviews
27 helpful votes
Reviewed 30 November 2018

I booked a flight from Sde Dov Airport to Eilat. I went to Sde Dov and they told me my flight was now from Ben Gurion Airport. I could fly "standby" if I pay twice. Terrible. So I lost my flight money, my Eilat hotel money, missed pre-paid activities in Eilat.

Date of travel: November 2018
Domestic Economy Tel Aviv - Eilat
Helpful?
Thank ShalomIsrael
Level 1 Contributor
3 reviews
Reviewed 17 November 2018

Clean new plane very pleasant interior comfotrable seats nice smiling helpful crew on time flight .just perfect strongly recommended .i will prefer booking flying with ISRAIR again

Date of travel: November 2018
Domestic Economy Eilat - Tel Aviv
Helpful?
Thank charis p
Rehovot
Level 6 Contributor
296 reviews
79 helpful votes
Reviewed 9 November 2018

This was originally an EL Al flight that was actually Sun D'or and then when we got on the plane it had been change to Israir. Really, I don't care as long as there is leg room and the plane is clean and modern and that the service is good. ( with a smile ) This was all found on...

Date of travel: November 2018
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International Economy Krakow - Tel Aviv

Helpful?
Thank Ian W
Level 2 Contributor
5 reviews
Reviewed 28 October 2018

The flight was on time both ways , the plane was not new but clean , the crew was nice and helpful . I reserved the first row , so I had plenty on leg room.

Date of travel: October 2018
International Economy Tel Aviv - Baku
Helpful?
Thank FrequentFlier307062
Tel Aviv, Israel
Level 4 Contributor
28 reviews
3 helpful votes
Reviewed 27 October 2018

Our flight from Baku was scheduled for 23.30h on October 10.2018. Nothing was organized. There was no organized line because nobody bothered to use rope barriers. People were shouting at the staff who lost control. The security check was terrible. Each passenger had to take his luggage to a room and open it for control. There were hundreds of passengers...

Date of travel: October 2018
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International Economy Baku - Tel Aviv

Helpful?
Thank Erika M
Tel Aviv, Israel
2 reviews
Reviewed 16 October 2018

New Airplane, pleasant flight attendant, and most important maintaining an accurate schedule. I recommend highly this flight.

Date of travel: September 2018
International Economy Tel Aviv - Belgrade
Helpful?
Thank g416311
Rehovot, Israel
Level 6 Contributor
442 reviews
294 helpful votes
Reviewed 9 October 2018

Israir used to be a charter airline, but as I understand it, is no longer considered one. It's also not a typical "low-cost" airline, although it is a cheap, no-frills one. They fly mainly within Israel, but also to a few international destinations -- for those flights, tickets are reasonably priced. The flight itself was nothing to write home about,...

Date of travel: September 2018
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International Economy Tel Aviv - Baku

Helpful?
Thank igal27
Haifa, Israel
Level 5 Contributor
89 reviews
25 helpful votes
Reviewed 9 October 2018

My 3 star rating is based mostly on previous, better, experience on board Israir aircraft. If I have to rate this flight I would give in no more than 1 star. This flight was on board a leased Smartwings brand new Boeing 737 Max 8. The plane looked new, but the seating was very uncomfortable. This was a short 2:30...

Date of travel: October 2018
More 
International Economy Bucharest - Tel Aviv

Helpful?
Thank Amos P
See travel tips for airlines
“Avoid this airline under any circumstances.”
Disappointed061, 11 Dec 2018 | Read review
“Make sure that Sharon Spector is part of the crew”
F5504UYianw, 9 Nov 2018 | Read review
“This is mye first and last time with this company”
s_metser, 26 Oct 2018 | Read review
“Try to find flights on board Israir owned aircraft, They are more comfortable and service is better then the Smartwings equipment.”
amosp955, 8 Oct 2018 | Read review
“compare prices with other airlines”
gdore, 26 Sep 2018 | Read review
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