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Batik Air

1,798 reviews
Headquarters: Jl. Gajah Mada, 7, Jakarta, Jakarta Indonesia 10130
Overview
3.01,798 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
Headquarters: Jl. Gajah Mada, 7, Jakarta, Jakarta Indonesia 10130
1798Reviews
687Photos
100Tips

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erhan t wrote a review Yesterday
1 contribution
Denpasar - Kuala Lumpur
Southeast Asia
I will never buy a flight ticket from batik again. I've been waiting for my luggage for an hour and they gave it to another plane and it comes with it.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Miroslaw P wrote a review 25 May
2 contributions
Labuan Bajo - Jakarta
Domestic
Airlines banned into European Union until 2016 (and rightly so). Damaged baggage, An hour lost at their lost&found at Jakarta, broken English via google translation only from their employés. Finally no compensation..
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GrandTour51288642175 wrote a review 24 May
Auckland Central, New Zealand1 contribution
Perth - Auckland
Trans-Tasman
Absolutely Terrible, flight delayed by 12 hours, gate changes at last minute, contact near impossible, late for check in, late to board, the meals you have to pre order and pay are disgusting. You have to pay $5. AU for 200ml water or $5.00 for a coffee, coffee is condensed milk mixed with water disgusting if you don’t have sugar. Asked for another instead got told another $5 and it had to be black they don’t have milk. No internet as advertised, bad service not that you get any. Didn’t understand English very well. Lots of traveller were complaining on this flight. Eftpos not working so cash only, no cash no water or coffee. Leg room was good rest was pathetically dismal. Never again will I use this airline again. Noticed Air hostess sitting by toilet playing on her phone but no internet for passengers. 6.5 hours of hell.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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C C wrote a review 24 May
1 contribution
Sibu - Kuala Lumpur
Domestic
Boarding began once all passengers checked in early, and to our delight, we landed 40 minutes before our scheduled arrival time! The flight was remarkably smooth, thanks to the skillful pilots. Plus, the legroom was simply incredible.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anshul K wrote a review 24 May
2 contributions
Kuala Lumpur - Mumbai
Asia
The most pathetic airline ever travelled. They delay flights for such disgusting reasons and that too for 3-4 hrs stating operating requirements. A BIG NO to travel with this airline.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anshul K wrote a tip 24 May
"Do not travel with this airline."
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Jackson G wrote a tip 19 May
"Don't fly with them EVER , they are criminals."
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GAZ F wrote a tip 18 May
"Try a different airline"
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Getaway38968233517 wrote a tip 17 May
"Just go elsewhere."
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Meander21294109781 wrote a tip 16 May
"Please Do NOT Travel through this Batik Malindo Air line Worst experience ever had !"
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Depart
Mon, 10/06
Return
Mon, 17/06
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